Refund Policy

Last updated: July 26, 2025

Overview

Spanish Chat offers a 7-day free trial period for all new users. This policy outlines our refund terms for paid subscriptions.

Free Trial Period

Paid Subscriptions

After your 7-day free trial, you may choose to subscribe to Spanish Chat. Please note:

Important: By subscribing to Spanish Chat, you expressly request that we begin providing our digital language learning service immediately. You acknowledge that by requesting immediate performance of the service, you lose your right of withdrawal under EU Directive 2011/83/EU and UK Consumer Contracts Regulations 2013. This means you cannot cancel and receive a refund once your paid subscription begins.

Cancellation Process

To cancel your subscription, you must use our secure billing portal:

Managing Your Subscription

Through the billing portal, you can also:

Access Billing Portal →

Payment Disputes

If you believe you have been incorrectly charged, please contact us immediately at with your account details and we will investigate promptly.

Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to this page. Your continued use of Spanish Chat after any changes indicates your acceptance of the new policy.

Contact Us

If you have any questions about this refund policy, please contact us:

Email: